Last Updated: September 2026
1. Introduction
Welcome to Vision Industrial Product (“Vision Industrial Product”, “we”, “our”, or “us”).
These Terms & Conditions govern your access to and use of our website and the information, products, services, and enquiry facilities made available through it.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please discontinue use of the website.
2. Website Information
We make reasonable efforts to ensure that the information published on our website is accurate, relevant, and up to date.
However, information relating to products, specifications, technical features, images, dimensions, availability, pricing, packaging, lead times, and other product details may change without prior notice.
Website information is provided for general reference and should not be considered a final commercial or technical specification unless specifically confirmed in writing by Vision Industrial Product or the relevant manufacturer.
Customers are encouraged to verify product specifications, availability, pricing, and application suitability with our team before placing an order.
3. Products and Specifications
Our website presents products across industrial automation, process control, sensing, instrumentation, electrical control, panel applications, and related industrial categories.
Actual product appearance, dimensions, labeling, packaging, specifications, and features may vary due to:
Manufacturer updates or product revisions
Model or specification changes
Production batches
Packaging changes
Availability of particular variants
Product images displayed on the website may be representative and may not always reflect the exact packaging or physical appearance of the supplied product.
Customers are responsible for confirming that the selected product is appropriate for their intended application, operating conditions, and technical requirements.
4. Product Enquiries and Quotations
Submitting a product enquiry through our website does not constitute an order and does not create a binding contract between the customer and Vision Industrial Product.
Any quotation issued by Vision Industrial Product is subject to the terms stated in that quotation and may depend on:
Product availability
Manufacturer availability
Applicable taxes and duties
Delivery and shipping conditions
Manufacturer specifications
Quotation validity period
Payment terms
Commercial conditions
Final confirmation by Vision Industrial Product
A quotation becomes commercially effective only upon acceptance and order confirmation in accordance with the applicable commercial terms.
5. Pricing, Taxes and Commercial Charges
Prices displayed on the website, where applicable, are for general reference and may change without prior notice.
The final price applicable to an order will be based on the quotation or commercial confirmation issued by Vision Industrial Product.
Depending on the transaction, additional amounts may apply, including:
Applicable GST and other taxes
Shipping or freight charges
Handling charges
Packaging charges
Special delivery charges
Other applicable commercial costs
The applicable taxes and charges will be communicated in the relevant quotation, invoice, or commercial document.
6. Orders and Payment
Orders are considered accepted only after confirmation by Vision Industrial Product.
Payment terms, advance payment requirements, credit terms, applicable banking details, and other commercial conditions will be communicated through the applicable quotation, order confirmation, invoice, or other authorized business communication.
We reserve the right to decline, suspend, or cancel an order where reasonably necessary, including in circumstances involving:
Product unavailability
Manufacturer discontinuation
Pricing or quotation errors
Technical incompatibility
Incorrect product selection
Payment-related issues
Supply limitations
Other legitimate commercial circumstances
Any applicable consequences of cancellation will be handled in accordance with the agreed commercial terms.
7. Delivery and Shipping
Delivery timelines provided by Vision Industrial Product are estimates unless a specific delivery commitment has been expressly confirmed in writing.
Actual delivery may depend on factors including:
Product availability
Manufacturer production schedules
Procurement lead times
Logistics and transportation providers
Delivery location
Customs or regulatory requirements, where applicable
Public holidays or operational interruptions
Circumstances beyond our reasonable control
Delays caused by manufacturers, logistics providers, natural events, government restrictions, transportation disruptions, or other circumstances beyond our reasonable control may affect estimated delivery timelines.
Where applicable, the relevant delivery terms will be specified in the quotation or order confirmation.
8. Product Warranty
Where a product carries a manufacturer's warranty, the warranty will generally be governed by the respective manufacturer's warranty terms and conditions.
Warranty coverage, duration, exclusions, claim procedures, and service arrangements may vary between products and manufacturers.
Customers should review the applicable warranty conditions before purchase.
Unless specifically confirmed in writing, Vision Industrial Product does not independently extend, alter, or modify the manufacturer's warranty.
Warranty claims may require product details, invoice information, technical information, inspection, or other documentation as applicable.
9. Returns, Replacements and Cancellations
Returns, replacements, exchanges, and order cancellations are subject to the applicable product, manufacturer, quotation, and commercial terms.
Certain products may not be eligible for return or cancellation, including, where applicable:
Customized products
Special-order products
Application-specific products
Products procured specifically against a confirmed order
Products that have been installed, modified, or used
Products subject to manufacturer-specific non-returnable conditions
Customers should contact Vision Industrial Product before returning any product.
No product should be returned without prior authorization or confirmation from our team.
10. Technical Information and Application Responsibility
Technical information provided through our website, catalogues, product pages, quotations, or other communications is intended to assist customers in evaluating products.
Customers should independently verify relevant technical parameters before purchase, installation, or use, including:
Electrical ratings
Voltage and current requirements
Input and output specifications
Dimensions and mounting requirements
Environmental conditions
Communication requirements
Sensor or system compatibility
Load requirements
Control requirements
Safety requirements
Applicable manufacturer specifications
Final responsibility for product selection, system design, installation, integration, commissioning, operation, and application suitability rests with the customer and/or appropriately qualified technical personnel.
Where an application is safety-critical or technically complex, customers should obtain appropriate professional engineering advice and follow the relevant manufacturer's installation and operating instructions.
11. Intellectual Property
All content available on this website, including but not limited to:
Text and written content
Graphics
Product descriptions
Images
Logos
Website layouts
Designs
Product information
Other website materials
may be protected by applicable intellectual-property laws and rights.
Unless permitted by applicable law or authorized in writing by Vision Industrial Product, website content may not be copied, reproduced, modified, distributed, republished, transmitted, or used for commercial purposes without prior written permission.
Manufacturer names, trademarks, product names, logos, and brand identities displayed on the website belong to their respective owners.
Nothing on this website should be interpreted as transferring ownership of any third-party intellectual-property rights.
12. Third-Party Manufacturers, Brands and Websites
Our website may contain references to manufacturers, brands, suppliers, product partners, or third-party websites.
Information relating to third-party products may originate from the respective manufacturer or authorized product source.
Vision Industrial Product is not responsible for the content, availability, privacy practices, security practices, policies, or services of external third-party websites.
Any links to third-party websites are provided for convenience and reference.
Users should review the applicable terms, conditions, warranty policies, and privacy policies of third-party websites and manufacturers before relying on their information or services.
13. Website Availability and Use
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
Available without interruption
Free from technical errors
Free from bugs or defects
Completely accurate or current
Free from viruses or other harmful components
We may update, modify, suspend, restrict, or discontinue any part of the website, including product information and website functionality, without prior notice.
Users are responsible for ensuring that their own devices, internet connections, and software are suitable for accessing the website.
14. Limitation of Liability
To the extent permitted by applicable law, Vision Industrial Product shall not be responsible for losses or damages arising from circumstances including:
Incorrect product selection
Improper installation
Improper commissioning
Unauthorized modification
Misuse or improper operation
Failure to follow manufacturer instructions
Incorrect technical assumptions
Use outside the manufacturer's specified application
Product incompatibility resulting from information not provided by the customer
Delays caused by manufacturers or third-party logistics providers
Circumstances beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Force Majeure
Vision Industrial Product shall not be considered responsible for delays or failure to perform obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include, where applicable:
Natural disasters
Fire or flooding
War or civil disturbance
Government restrictions
Epidemics or pandemics
Transportation disruptions
Supply-chain disruptions
Manufacturer shutdowns
Strikes or labor disruptions
Power or communication failures
Other unforeseen events beyond reasonable control
Where reasonably possible, we will communicate material delays or disruptions affecting an order.
16. Changes to These Terms
Vision Industrial Product may revise or update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage users to review these Terms & Conditions periodically.
Continued use of the website after an updated version has been published constitutes continued use of the website subject to the revised Terms & Conditions, to the extent permitted by applicable law.
17. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute relating to a specific product purchase, quotation, invoice, order, or commercial transaction shall be subject to the dispute-resolution and jurisdiction provisions stated in the applicable quotation, invoice, agreement, or other commercial document.
Where no specific jurisdiction is stated in the applicable commercial document, the matter shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
18. Contact Us
Questions About These Terms?
If you have any questions regarding these Terms & Conditions, our products, quotations, orders, or website services, please contact us.
Vision Industrial Product
Phone: +91 9512123808 / 02, +91 9327006970
Email: sales@visionindustrialproduct.com
Our Approach
At Vision Industrial Product, we aim to make industrial product sourcing straightforward, transparent, and dependable by providing relevant product information, clear commercial communication, and responsive customer support.